General terms and conditions of use is an online store, operating in compliance with the Consumer Protection Act. When logging into the system the visitor acquires the user's name and password, providing her/him the access to her/his account at each visit of the web site, respectively, acquires the right to buy. The user's name and password are unequivocally defined by and related to the entered data of the user. The general terms and conditions regulate the operation of the online store, the user's rights, and the business relationship between the owner of the online store, the providers of products, and a consumer.

Prices and data updating

All the prices are presented in EUR and comprise the prescribed VAT. When registering, the VAT taxable persons shall also state their tax number. The provider of products is doing his best to attend to the updating and accuracy of data, stated on the web.

We do not guarantee accuracy on all pages of our online shop and we don't guarantee accuracy of all texts and photos. Photos and actual products can be a bit different.

Data protection

The owner of the web site guarantees the protection of personal data, used exclusively for the purpose of informing about order processing (if a visitor at the online store performs a purchase) and sending of the printed advertising material. The owner guarantees that the data of visitors and users will be used only for the undisturbed order processing and will not be disclosed to third persons. 
In the case of difficulties, respectively, the lack of clarity at the use of the web site, the owner of the web site reserves the right to contact the consumer by using long distance communication means. Performing his registration, a visitor gives permission to the owner of the web site for the collecting and use of personal data, entered at the registration. All the data, stated by the visitor at his registration, are intended only for the business operation of the provider, and shall not be transferred for other purposes or to a third person. The data, entered into the adequately secured and protected computer system by the visitor at his registration, are being saved for a long duration.

We do not take responsibility for any hardware or software damage, done by using our shop or any damage caused by using our products.

Copyright protection

All content that is available on the site is the property of Foto Format d.o.o.  and / or companies whose products are distributed by All copyrighted works are already protected by the formation and need not be specially labeled. The reproduction, distribution, modification, public display, and other forms of exploitation of a copyrighted work are forbiden!

Return of goods

The buyer is entitled to return the bought goods without any compensation. The buyer shall inform the provider about the intended return of goods in writing within 15 days at the latest, counting from the day of the receipt of goods, and that with a message, sent to the contact e-mail, and return the goods within further 15 days. In this case the buyer himself defrays costs, resulting from the return of the bought product. The products shall be unused, undamaged, and in the original packaging. The provider is not obliged to accept consignments with redemptory price, or consignments, which do not comply with the provider's general terms of operation.

We maintain the right to the change of terms and conditions without preliminary notification.